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Our Office

Box 18976, Accra North
Ghana

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+233 244 758090
Mon-Fri: 8:00 AM - 5:00 PM

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info@softworldghana.com
support@softworldghana.com

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Frequently Asked Questions

Find quick answers to common questions about our services and solutions

We serve a wide range of industries including:
  • Education: School management systems, e-learning platforms
  • Healthcare: Hospital management, telemedicine solutions
  • Retail: POS systems, inventory management
  • Hospitality: Hotel management, restaurant systems
  • Manufacturing: ERP solutions, supply chain management
Our solutions are customizable to meet the specific needs of each sector.

We've been transforming businesses through technology since 2005. With over 18 years of experience, we've served 500+ clients across 8 countries with a team of 120+ technology experts.

Our comprehensive software development services include:
  • Custom business applications (ERP, CRM, POS systems)
  • Mobile applications (iOS & Android)
  • Enterprise resource planning systems
  • Inventory management solutions
  • Legacy system modernization
  • Cross-platform desktop applications

Yes, we offer complete web development solutions:
  • Responsive website design
  • E-commerce platforms
  • Content management systems (WordPress, custom CMS)
  • Web application development
  • SEO optimization services
  • SaaS application development

Our IT consultancy services include:
  • Digital transformation strategy
  • Technology assessment and planning
  • Cloud migration services (AWS, Azure, Google Cloud)
  • IT infrastructure planning
  • Business process automation
  • 24/7 technical support

We provide tailored solutions for various industries:
  • Schools: Student information systems, digital report cards, library management
  • Retail: POS systems, inventory tracking, customer loyalty programs
  • Healthcare: Electronic medical records, appointment scheduling
  • Hospitality: Property management, online booking engines
  • Manufacturing: Production monitoring, quality control systems

Yes, our AI Nexus platform offers:
  • Predictive analytics for business intelligence
  • Machine learning models for process automation
  • Natural language processing for customer service
  • Computer vision for quality control
  • Custom AI model development

We work with a wide range of modern technologies:
  • Frontend: React, Angular, Vue.js, Bootstrap
  • Backend: Node.js, Python (Django, Flask), PHP (Laravel)
  • Mobile: React Native, Flutter, Swift, Kotlin
  • Databases: MySQL, PostgreSQL, MongoDB, Firebase
  • Cloud: AWS, Azure, Google Cloud Platform
  • AI/ML: TensorFlow, PyTorch, Scikit-learn

Our quality assurance process includes:
  • Automated testing (unit, integration, e2e)
  • Manual testing by QA specialists
  • Code reviews and pair programming
  • Continuous integration/continuous deployment (CI/CD)
  • Performance and security testing
  • User acceptance testing (UAT)

Our proven development process:
  1. Discovery: Requirements gathering and analysis
  2. Planning: Project roadmap and milestones
  3. Design: UI/UX prototyping and system architecture
  4. Development: Agile sprints with regular demos
  5. Testing: Comprehensive quality assurance
  6. Deployment: Smooth launch and transition
  7. Support: Ongoing maintenance and updates

Project timelines vary depending on complexity:
  • Basic website: 2-4 weeks
  • Custom web application: 1-3 months
  • Mobile app: 2-5 months
  • Enterprise solution: 3-6+ months
We provide detailed timelines after our initial consultation.

Yes, we offer flexible support options:
  • Basic Support: Bug fixes and minor updates
  • Standard Support: Regular maintenance and updates
  • Premium Support: 24/7 monitoring and emergency support
  • Managed Services: Complete outsourced IT management
All our projects come with 3 months of free basic support.

Ready to Start Your Project?

Contact us today for a free consultation and quote.

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